Isolated Holiday Home With Private Pool in the Mountains of Ardeche

Bed linen and towels are provided for free.


Confirmation of Booking

Your booking will be completed when we acknowledge receipt of your booking request and once the 40% advance payment has been deposited on our bank account. Prior to that the booking will only be regarded as provisional.

Payment

We accept payment only by bank transfer. No payments in cash or by cheque on departure or otherwise will be accepted. Payment for any outstanding balance for the cost of your stay (and any extras incurred) are also payable by bank transfer.

Cancellation by you

No charge will be levied if the cancellation is received within the first 7 days after the reservation was made. This does not apply to last minute reservations, where the reservation date and the arrival date are within 14 days margin.
The 40% advance payment will not be refunded if the cancellation is received in the period in advance of 7 weeks of the arrival date.
The full reservation costs will not be refunded if the cancellation is received within 7 weeks of the arrival date.
If you fail to check-in (“no-show”), or leave before your due departure date, we reserve the right to charge you for the full balance due for the whole of your booking, less any costs not incurred by us as a result of your cancellation. It is recommended that you take out travel insurance which provides for cancellation cover.

Cancellation by us

In the unlikely event that we are forced to cancel your booking, due to circumstances beyond our control, we will attempt to offer you alternative accommodation. If suitable accommodation is not available (or unacceptable to you) then we will refund your payment and confirm that you will not be liable for any further payments to us.

Arrival and Departure

Departures and arrivals are on Saturdays, arrivals between 14:00 PM and 20.00 PM. Arrivals before 14:00 PM or after 20:00 PM are by prior arrangement only. We request that you vacate the house before 10:00 AM on the day of departure.

Damage, Breakage or Loss of Property

We are sure that you will take care whilst in our house, but we acknowledge that accidents sometimes happen. We do however reserve the right to charge for any damage or breakages which we consider to be deliberately or recklessly caused, for any items discovered missing after you depart or for the cost of the house for any time period for which it is considered un-usable due to damage. In agreeing to our terms and conditions, if the amount exceeds the € 250,- deposit we request you transfer the difference to our account. If the damage/breakages are acknowledged before you depart, you will receive a notification for the charges to be settled on departure. If the damage/breakages are discovered after you depart, you will be notified of any charges in writing as soon as is reasonably practicable, to be settled on return.

Smoking Policy

We are a No Smoking establishment. If we find that guests have been smoking in the house, or anywhere on the premises, then we reserve the right to ask you to leave immediately. You will remain liable for the whole of the cost of your stay. Whether or not you are asked to leave, we also reserve the right to charge a sum equivalent to one week’s stay if we are unable to re-let the house for a week until it is fully aired. If evidence of smoking is discovered before you depart, you will receive a notification of the charges to be settled on departure. If evidence of smoking is discovered after you depart, you will be notified of any charges in writing as soon as is reasonably practicable, to be settled by return of post.